GlitchTip hosting

Catch your errors with GlitchTip and forget about the server

Your applications' errors as they happen, on the front end and the back end, with alerts that work and uptime checks.

https://glitchtip.tuempresa.es
  • Automatic certificate
  • An instance just for you
  • Backups and updates handled by us
  • Data in the EU

What is GlitchTip

Open-source error tracking that understands the open-source Sentry SDKs. If your applications already report errors with those SDKs, changing the address they send to is enough.

Language
Python
Type
Error tracking
Licence
MIT, open source
Database
PostgreSQL
glitchtip.tuempresa.es
GlitchTip running at glitchtip.tuempresa.es
  • Issues

    Errors grouped

    The same error counted once, with how many times and to whom.

  • Context

    Everything you need to fix it

    Stack trace, browser, version and the steps leading up to it.

  • SDKs

    Compatible SDKs

    The Sentry SDKs for each language send their errors here.

  • Alerts

    Warned on time

    Email, chat or webhooks when a new error appears.

  • Releases

    Errors by version

    Knowing which deployment brought each error.

  • Uptime

    Uptime checks

    Your websites checked every few minutes.

Why you should trust us to run GlitchTip

On your own

  • Setting up the server, PostgreSQL, the cache and the workers
  • Keeping the queues from piling up during an error spike
  • Cleaning up old events so the database does not grow forever
  • Updating without losing history
  • Backing up the data

With Nebux

  • Server, database and workers ready
  • Queues watched during spikes
  • Retention set to what you need
  • Updates tested first on a copy
  • Regular backups and restores

How to start

You already use it somewhere else

We migrate what you already have

We set up a copy with your data next to the current installation, you review it at your own pace and only then do we make the switch.

You don't have anything yet

You start from scratch

We get GlitchTip up and running, with the domain and the certificate ready for your team to start using it.

Frequently asked questions about hosting

Will I have an instance just for me?

Yes. Your application is not shared with other customers. It has its own copy of the software, its own configuration and its own data, and nobody else gets in.

Is this shared hosting?

No. On shared hosting, many websites run inside the same software and split the same limits. Here every application runs apart, with resources of its own.

Can I use my own domain?

Yes. You can use app.yourcompany.com or whatever domain you like. You only have to prove it is yours with a DNS record and point it at us.

Doesn't apply to
  • Databases and services
How does the HTTPS certificate work?

It is issued on its own once the domain points at us, and renewed on its own before it expires. You never have to buy it or remember it.

Doesn't apply to
  • Databases and services
I have no domain. Can you register one for me?

Yes. We register domains and run their DNS, so everything stays in one place.

Doesn't apply to
  • Databases and services
Where is my data?

If we host it, in data centres in the European Union. If the application runs on your company's servers, the data stays wherever those servers are.

Can you install the application on my company's servers?

Yes, through consulting. We install it on your infrastructure and, if you hire us to, we look after it.

Consulting
Who takes care of updates?

If you hire maintenance, we do, security updates first. If the code is your own, your team updates it and we update the environment it runs on: the language version and the system. Without maintenance, you decide when to update.

Can I get back a copy from a given day?

Yes, if you hire backups. Tell us the day and we restore it.

Doesn't apply to
What happens if something goes down?

If you hire incident response, the alert reaches us and we take care of getting it running again, whether it is the application, the database or a service.

24/7 incident response
What happens if traffic grows or I run a campaign?

We set up autoscaling so resources grow with traffic on their own. Alternatively, we can keep resources fixed and adjust them by hand when traffic peaks at particular times. In that case, if a campaign is coming, let us know and we'll get ready beforehand.

I already have it hosted somewhere else. Can you migrate it?

Yes. We set up a copy alongside and test it with you. For a website or an application, we switch the DNS when you are happy, without stopping the service; for a database, we copy the data, check that it adds up and point your application at it, with a short pause if needed.

Is there a minimum term?

No, not by default. If getting started takes a migration or a lot of work, we can offer to do it for free in exchange for a minimum term.

Do you offer support in my language?

Yes. A technical team answers your tickets, natively in Spanish, Valencian and English, and in other languages with the help of machine translation.

Do you host software that is not on the list?

Yes, almost anything that runs on a server, including the application your team has built. Tell us what you have and we will tell you how.

2 questions don't apply to GlitchTip
Can you host the paid or enterprise edition?

Yes, if the licence is yours. We install it and look after it just like the open edition. We only install licences that belong to the customer.

Applies to
Can I install plugins, modules or themes?

Yes, whichever you need. If you have maintenance and one of them causes trouble in an update, we let you know.

Applies to